Refund Policy
Viva Box Refund Policy
At Viva Box, we are committed to providing our customers with the highest level of service and satisfaction. That's why we offer a fully refundable $500 reservation fee for our modular homes.
Before beginning the project and before we analyze lot and property needs, customers can request a refund of their $500 reservation fee for any reason, with no questions asked. To request a refund, please contact our customer service team at sells@vivaboxhomes.com
Please note that the refund will be processed within 7-10 business days of receiving the request.
We understand that plans can change, and we want to make sure our customers feel confident and secure in their decision to work with Viva Box. If you have any questions about our refund policy, please don't hesitate to reach out to our customer service team.
By making a reservation with Viva Box, you are agreeing to the terms of our refund policy.
Thank you for choosing Viva Box for your modular housing needs. We look forward to working with you!